MS- Configuring Windows 10 Devices
Preparation for the Microsoft Certified Specialist Exam 70-697

Course Overview: Brief description of what the course covers.

  • MS- Supporting Windows 10
Course Objectives: Upon completion of this course, students are expected to be able to:

·         Install and Deploy Windows 10
·         Configure Devices and Disks
·         Configure Networking and Remote Connections
·         Configure Virtualization Technologies
·         Configure User Data
·         Configure Authentication and Secure Identities
·         Configure Local Security Policies
·         Configure File System Permissions and Encryption
·         Install and Manage Windows 10 Applications
·         Manage Windows Devices
Lesson 1Introduction to Windows 10
Windows 10 is an operating system built for today's needs – addressing the current expectations of familiarity, communication, security, reliability, performance, and support of more devices. This lesson reveals the Windows 10 story and explores the Windows 10 interface – a blend of contemporary and classic features. The lesson also discusses the Windows 10 editions and Windows as a Service.  In this lesson, the following topics are covered:
·         Windows 10 Story
·         Interact with Windows 10
Lesson 2Deploy Windows 10 with New and Traditional Tools
Deployment is often expensive. Windows 10 offers new approaches through upgrading or provisioning with the potential of dramatically reducing costs while speeding up adoption. In this lesson, we explore installation and deployment scenarios for current and new devices; for example, in-place upgrades, wipe-and-load installs, configuring native VHD boot, or provisioning new devices using the WICD tool. You will also dive deep into the core deployment concepts and tools such as WIM files, DISM, ADK, MDT, and other essential utilities. And you will learn about the boot process and Windows To Go. In this lesson, the following topics are covered:
·         Get Ready for Windows 10
·         Do An In-Place Upgrade
·         Provision a New Device
·         Understand and Use Windows ADK
·         Create a Custom Windows Image
Lesson 3Configuring Devices and Disks in Windows 10
Windows 10 supports a range of new and old hardware technologies including USB 3.1, Miracast, AllJoyn, DirectX12, and software defined storage. Learn how the Universal Driver model is changing how Windows supports hardware. Learn also about the new print driver model and Storage Spaces. In this lesson, we explore the supported hardware technologies of Windows 10, configuring drivers and disks, and managing Storage Spaces. In this lesson, the following topics are covered:

·         Supported Hardware Technologies
·         Configure Device Drivers
·         Configure Print Devices
·         Manage Disks and Volumes
Lesson 4: Configuring Networking and Remote Connections in Windows 10
Configure devices for IPv4, IPv6, DHCP, and DNS for network communication. Support LAN, WAN, WiFi, and WWAN networks for on-site and remote connections. In this lesson, we explore networking fundamentals as they are integral to Windows 10 systems. You learn how to configure devices for network communication as well as support local and remote connections. In this lesson, the following topics are covered:
·         Network Components
·         Wired and Wireless Access
·         IP Addressing
·         Name Resolution
·         Configure Remote Desktop
·         Configure VPN & Direct Access
·         Configure Workplace Join
Lesson 5Maintain Windows 10 and Configure Virtualization Technologies in Windows 10
It's important to monitor Windows 10 systems so that you can optimize performance and security. And Windows 10 becomes more agile and economic with virtualization technologies. In this lesson, we cover how to maintain, optimize, and recover Windows 10 systems. We manage power settings and File History. And we configure Hyper-V and virtual environments. In this lesson, the following topics are covered:
·         Optimize Windows 10
·         Power Management
·         Recover and Repair
·         Configure Hyper-V
·         Configure Virtual Machines
·         Configure Virtual Storage and Networking
Lesson 6: Configure User Data in Windows 10
Today, more than ever, users need to be able to securely access relevant data anywhere, anytime. Windows 10 supports mobile users and safe data sharing leveraging both Active Directory technologies as well as cloud-based solutions such as OneDrive. In this course, we cover how to enable mobile and desktop data access for both on-premises devices and BYOD scenarios. We also explore the different user profile configurations and the different data protection tools such as File History and Backup. In this lesson, the following topics are covered:

·         Mobile Data Access
Lesson 7: Configure Authentication and Secure Identities for Windows 10

Passwords are insufficient to protect systems today. Windows 10 adds new security features such as Windows Hello, virtual SmartCards, and Microsoft Passport that seek to overcome the limitations of traditional passwords. Windows 10 also introduces a new way to authenticate users with Azure-based accounts. In this course, we explore the details of how login works as well as key concepts behind authentication including domain accounts, Kerberos, and Azure AD. In addition, we explore the new security technologies in Windows 10 and learn how to implement Windows Hello and virtual SmartCards. In this lesson, the following topics are covered:
·         Security Overview
·         Windows Authentication
·         Configure Windows Authentication
·         Configure Windows Sign-in Options
Lesson 8: Threat Resistance Technologies in Windows 10
Systems are vulnerable and threats are real. You need to be able to protect network and local access to resources, install safeguards, and implement countermeasures. In this course, we explore the built-in security features that come with Windows 10 and are designed to resist many known threats. This includes Group Policies, User Account Control, AppLocker, Device Guard, Windows Advanced Firewall, Windows Defender, and other Windows 10 internal protections. In this lesson, the following topics are covered:
·         Configure Local Security Policies
·         Secure Boot & Device Guard
·         AppLocker
·         Windows Advanced Firewall
·         Windows Defender
Lesson 9: Data Protection in Windows 10
Understand the nuances of applying permissions in order to protect data. Use various methods to encrypt files and devices, keeping user data secure even if the device is lost or stolen. In this course, we explore data protection methods for local and enterprise systems. We examine in-depth the effects of layering NTFS permissions. We learn how to use EFS, BitLocker, and MBAM to encrypt files and devices. We will also be introduced to the new Enterprise Data Protection which provides secure containers for mobile devices and BYOD scenarios. In this lesson, the following topics are covered:

·         Overview of Data Protection
·         Configure File System Permission
·         Configure File System Encryption
·         Configure BitLocker & Device Encryption
Lesson 10: Install and Manage Windows 10 Applications and Universal Windows Apps
Windows 10 introduces a whole new type of application based on its Universal Windows Platform (UWP). Additionally, Windows 10 comes with changes to the Windows Store. And Microsoft Edge supports modern demands for Web access. This course examines the new universal application model and the new Windows Store. You will learn about new tools and approaches to managing Windows applications, and you will learn how to support traditional desktop applications (Win32) on Windows 10. This includes learning about the application technologies available to overcome compatibility and support costs such as App-V, Intune, Azure RemoteApp, ACT, and more. And we compare the Microsoft Edge web browser with Internet Explorer 11.  In this lesson, the following topics are covered:
·         Install Applications
·         Configure Azure RemoteApp
·         Manage Applications and Services
·         Understand Universal Applications
·         Install Windows Apps
·         Manage Windows Apps
·         Browse with Microsoft Edge
Lesson 11: Manage Windows 10 Devices
Whether through physical access, remote administration, or cloud-based tools like Intune, you need to be able to manage client devices – be they corporate-owned, BYOD, domain members, cloud-connected, Windows, non-Windows, etc. In this course, we explore various tools and methods to manage client devices, with a special focus on Windows 10. This includes multiple methods including Group Policy, MDOP, Intune, O365 MDM, PowerShell, RSAT, WSUS, and more.  In this lesson, the following topics are covered:
·         Management Overview
·         Windows Client Management
·         Windows Update
·         Microsoft Intune

IT Fundamentals

A+ Essentials

Word (Basic)

Excel (Basic)

Outlook (Basic)

Customer Service Fundamentals

Effective Listening

Problem Solving and Decision Making Strategies
What is Included
We are committed to providing quality training and support. Trainees will therefore have access to purchased courses and all the following exciting resources for one year after start of training
  • Textbook(s) and authors- The course does not have a specific text book associated with it. However you will have access to our reference book via our e-Reference Library at no charge to you. You have the option to purchase books within the e-Reference Library, however it is not a requirement.  
  • Exercises: You will go through a series of exercises that will assess your comprehension and application of the principles covered in the course. Once you answer the assignment questions, you may compare your answers to the answer key.
  • Lesson Quizzes/Tests: Upon completion of each lesson and exercises, there is a lesson Quiz.  These quizzes will assess your comprehension of the concepts covered within the lesson presentations. The grade achieved on these quizzes will be saved in the gradebook for the course.
  • Final Exam: Upon completion of all the activities in the course, there is a final exam. The exam will focus on all the material covered throughout the course, including reading assignments. Once the exam has been started, it must be completed and submitted, so be sure you have set aside enough time to finish the exam.  The results achieved on the final exam will be saved in the gradebook.
  • TECHNICAL SUPPORT Instructional/Technical Support may be reached by:
  • ‚ÄčCHAT: clicking the icon in the online classroom entitled, ‘Connect with Support.’  A help desk specialist is available Monday-Saturday via instantaneous chat mode.  (Monday-Thursday 8am-11pm; Friday 8am-6pm; Saturday 11am-6pm)  
  • EMAIL: During those hours when online support is not available, instructional support will contact you within 24 business hours.